Video library

Customer Research

54:58

Prioritised Fireside Chat: Make better product decisions with JTBD

41:32

Connecting to your customers in a remote world by Anna Lee Anda

58:26

MTP Panel: Using discovery and research to influence key product decisions

37:18

Capturing Customer Context for Cross-Channel Experiences by Cheryl Platz

12:22

Here Be Dragons – Product and Discovery, by Randy Silver

15:02

Iterating Your Voice Product, by Lisa Vigar

36:50

Qualitative Intelligence by Mitchell Gillespie

21:32

Building Consumer-Grade Experiences for the Enterprise By Ciara Peter

24:35

Imaginary Research – How to Design More Human Stuff by Kate Nightingale

33:30

Using Research in Material Design by Elizabeth Churchill

27:49

Great User Research (for Non-Researchers) by Steve Portigal

31:17

You Don’t Own the Voice of the Customer by Tricia Wang

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